Backed byY CombinatorFor e-commerce teams

Run the store. Not the inbox.

OpenTag is an AI employee that lives in your Slack. Tag it in the thread and it drafts the refund reply, chases the supplier, and recaps yesterday's numbers — with your approval before anything sends.

Free trial · $50/mo for the whole team, not per seat

The threads it takes off your plate

Cody (Support) · 7:52 AM

14 emails overnight, 9 are ‘where's my order.’ Anyone free?

OpenTag

All 14 drafted from the tracking details in the thread. The two delayed ones are flagged for you to approve.

gmail/inboxapprovals/on

Sam (Owner) · 9:02 AM

Did the packaging vendor ever confirm the reorder?

OpenTag

Not yet — follow-up drafted, reminder set for Thursday if they go quiet. Approve and it sends.

gmail/draftsreminders/on

Marco (Owner) · 7:58 AM

Can someone summarize yesterday's report before the 8:30?

OpenTag

Recap's in the thread: what moved, what didn't, and the two SKUs to watch. Want this every morning at 8?

reports/dailyautomation/suggested

How it works

01

Add OpenTag to your Slack

Setup takes an afternoon, not a migration. It only joins channels it is invited to.

02

Tag it in any thread

The same way you would tag a person. It reads the thread and does the task where the work started.

03

Approve what it drafted

Anything that sends an email or spends money waits for a human. You stay the sign-off.

  • Invited channels only — it sees what you let it see
  • Human approval on anything that sends, spends, or submits
  • Your data trains no one's models, ours or the providers we route to — contractually
  • SOC 2 in progress · 30-day deletion on request

FAQ

Add it to your store's Slack this afternoon.

Tag it in one thread — the refund one, probably — and see the draft come back. A $200 free trial, 20,000 credits, and the whole team can use it from minute one.